PDF Cannot be created/opened
PDF Cannot be created/opened
I am unable to open a PDF when the Blair font is used. Attached are the error messages I get when I try to export to PDF. I get Error code 58
but the expected PDF appears in my folder. When I try to open this pdf file I get the other error message.
When I change the Blair font to a more standard one (such as Arial), the export to pdf works fine. What's the issue?Re: PDF Cannot be created/opened
Thank you for bringing this issue to our attention. While we haven't been able to reproduce it internally, we'd appreciate it if you could share:
- The affected file
- The font file in question
Re: PDF Cannot be created/opened
I've attached 3 files - a spreadsheet with Blair font formatting in cell A2 and the 2 error msgs when I tried to export to pdf.
The font at issue is BlairMdITC TT (came with PlanMaker).
Thanks.
The font at issue is BlairMdITC TT (came with PlanMaker).
Thanks.
- Attachments
-
- Error code 58 msg
- Screenshot 2025-05-07 at 12.40.07 PMPDT.png (19.03 KiB) Viewed 22179 times
-
- Cannot open PDF error msg
- Screenshot 2025-05-07 at 12.41.06 PMPDT.png (24.83 KiB) Viewed 22179 times
-
- Test 3.xlsx
- Spreadsheet with Blair font formatting in cell A2
- (6.04 KiB) Downloaded 292 times
Re: PDF Cannot be created/opened
Thank you for sharing the file and the details. However, I'm still unable to reproduce the issue you're experiencing.
I've attached the PDF file that was successfully created on my end.
To help resolve this, could you please try reinstalling SoftMaker Office? This often helps clear up any unexpected issues. Let me know if the problem persists after reinstallation.
I've attached the PDF file that was successfully created on my end.
To help resolve this, could you please try reinstalling SoftMaker Office? This often helps clear up any unexpected issues. Let me know if the problem persists after reinstallation.